Casinochan General Bonus Terms
- All bonuses can only be received once per person, per household/IP, unless stated otherwise.
- Every user must make a deposit of at least €20 or an equivalent amount in their selected currency in order to get the welcome bonus or any deposit bonuses. This is how it works: upon depositing an initial €20 or an equivalent amount in their selected currency and after applying the corresponding bonus code, a player gets their first bonus. Once the player makes a second deposit of at least €20 or an equivalent minimum amount in their selected currency, the second deposit bonus is made available. The third deposit bonus is made available in the same way.
- All kind of bonuses is not available on BTC, BCH, DOGE, LTC wallet.
- Users can switch between currencies, but for that you need to activate the first part of the welcome package. For example, a player makes a deposit of €20 therefore activating the first part of the welcome package; after that they can claim the second part by depositing in other currencies.
- Deposit bonuses must be wagered 40X times. Unless stated otherwise, no-deposit and free spin bonuses must be wagered 50X times before the funds can be withdrawn. A minimum deposit of €20 is required to cash out following a no-deposit or a free spin bonus.
- You can request a withdrawal even before fulfilling the wagering requirements. However, you will lose the bonus and any winnings as a result of such action.
Important! When playing with an active bonus, your real money is spent first.
- All deposit and free cash bonuses expire after 30 days.
- If a player is suspected of abusing a free spin promotion, or if a player hasn’t wagered the sum of deposit made to receive these free spins at least 3 (three) times (excluding bets made on table games), CasinoChan management, at its sole discretion, reserves the right to cancel all free spin bonuses and any winnings acquired from them.
If for any reason selected deposit bonus did not activate, the player must seek assistance for the customer support team before playing. If the selected deposit bonus wasn’t activated and the player spent some or all of the funds, the selected deposit bonus cannot be added manually.
- Bonuses can't be used in the EGT slot and jackpot.
- Remember that the type of game you play contributes a different percentage to bonus wagering requirement:
• Table games– Baccarat, Blackjack, Hi-Lo – 5% (except for the live dealer games)
• Video poker – 5%
• Roulette, Poker – 5% (except for the live dealer games)
• Slots – 100% (except certain games mentioned below)
- Games from jackpot and bonus buy categories are excluded from bonus promotions. The following games are excluded from the bonus promotion offer: "Craps", "Scarab Treasure", "Rocket Dice", "Surfin' Reels", "Wombaroo", "Dr. Jekyll & Mr. Hyde", "Fruitbat Crazy", "Max Quest: Wrath of Ra", "Pinocchio", "Spinfinity Man", "Split Way Royal", "Sugar Pop", "Sugar Pop 2: Double Dipped", "Super 7 Blackjack", "Take The Bank", "Take Olympus", "Take Santa's Shop", "Tens or Better", "The Hive!", "The Mystic Hive", "Three Card Rummy", "Triple Edge Poker", "Vip European Roulette", "WhoSpunIt Plus", "Zoom Roulette", "Book Of Shadows", "Wild Cherry Blast", "300 Shields", "Jackpot Jester 200000", "1429 Uncharted Seas" , "Lil Devil" (BTG), "Royal Mint" (BTG), "Baker's Treat", "Eye of the Kraken", "Golden Legend", "Happy Halloween", "Hugo 2", "Mahjong 88", "MULTIFRUIT 81","Pearls of India", "Pimped", "Rage to Riches", "Royal Masquerade", "Sea Hunter", "Tower Quest", "Solar Temple" (Infingame), "Solar Queen" (Infingame), "Solar King " (Infingame), "3 Kingdoms – Battle of Red Cliffs", "Bronco Spirit", "Dragon Kingdom - Eyes of Fire", "Golden Beauty", "Jade Butterfly", "Jungle Gorilla", "Queen of Gold", "The Champions", "Wild Swarm", "Wizard Shop", "3 Tiny Gods", "300 Shields", "African Quest", "Agent Valkyrie", "Age of Conquest", "Astro Legends: Lyra and Erion", "Art of the Heist", "Augustus", "Beautiful Bones", "Bikini Party", "Book of Oz", "Bookie of Odds", "Break Da Bank Again Respin", "Castle Builder", "Castle Builder II", "Cool Buck", "Craps", "Dragon Dance", "Elite of Evil: Portal of Gold" (Gamevy), "Flower Fortunes", "Forsaken Kingdom", "Gems Odyssey", "Gems Odyssey 92", "Gods Of Power", "Goldaur Guardians", "Hot Ink", "Le Kaffee Bar", "Lil Devil", "Magic of Sahara", "Medusa", "Monster Blast", "Peek-a-Boo - 5 Reel", "Pets Go Wild", "Reel Gems", "Retro Reels", "Retro Reels Diamond Glitz", "Retro Reels Extreme Heat", "Scrooge", "Solar Queen" (Playson), "Spectacular Wheel of Wealth", "Stardust", "Tomb Raider - Secret of the Sword", "Tomb Raider", "Untamed Bengal Tiger", "Untamed Crowned Eagle", "Untamed Giant Panda", "Untamed Wolf Pack", "Vampire: The Masquerade - Las Vegas", "Village People Macho Moves", "Wheel of Wealth Special Edition", "Wheel of Wealth", "Wild Orient", "Zombie Hoard", "Skulls Up!", "5 Families", "Ancients Blessing", "Aztec Spins", "Bombuster", "Diamond Blitz", "Dynamite Riches", "Lucky Fridays", "Spin Town", "Three Musketeers", "Reel Heist", "Well Of Wishes", "Crystal Cavern" (Kalamba)", "Frequent Flyer", "Hellcatraz" , "Kingmaker" (BTG), "Lil Devil" (BTG), "Marching Legions", "Royal Mint" (BTG), "Slot Vegas, Megaquads" (BTG), "Trail Blazer" (Northernlights), "Wizard Shop" (Push Gaming) , "Cupids Strike 2", "Divine Forest", "Lemur Does Vegas", "Summer Splash", "Mines of Gold", "BlackJack", Solar King, "Victoria Wild", "Alchymedes", "Cazino Cosmos", "Dark Vortex", "Dwarf Mine", "Double Dragons", "Football Glory", "Holmes and the Stolen Stones", "Jackpot Raiders" , "Jokerizer", "Ozwin’s Jackpots", "Spina Colada", "The Dark Joker Rizes", "The Royal Family", "Tut's Twister", "Vikings go to Hell", "Vikings go Berzerk", "Victoria Wild", "Wicked Circus", "Wolf Hunters", "Black Horse", "Black Horse Deluxe", "Hot 777", "Hot 777 Deluxe", "Larry The Leprechaun", "Reel Hero", "Sonic Reels"
- Minimal risk bets on any games (i.e. betting in proportions on different outcomes in the same hand to create “action” with minimal risk) do not qualify for completing the wagering requirement. Examples of minimal risk bets include betting on red and black simultaneously in Roulette, and betting on player and banker simultaneously in Baccarat. Players who are found to be adopting these practices risk having their bonus and winnings confiscated.
- In case a bonus expires, bonus funds and winnings will be lost.
- The real money balance is used first when betting. All the bets made by a player are deducted from it. However, in cases when there is no real money balance, the player’s bonus balance is used to deduct the bets placed.
- All players must meet the wagering requirements for every active bonus. Until that happens, the maximum bet that can be placed is 5 CAD, 5 AUD, 5 EUR including double up wagers after the game round is completed. Wagering winnings from X game round on red/black, for instance.
- While you have active bonus, maximum bet for all game types (slots, live games, table games, scratch, action games) is 5 EUR, 5 CAD, 5 AUD. (Unless stated otherwise in special terms for the bonus). Purchasing any game features (including but not limited to ’respin’) will add to your bet amount. If the player exceeds the maximum bet when the bonus is active, CasinoChan reserves the right to confiscate the winnings.
- The maximum win restriction persists after the completion of the wagering requirement. The maximum you will ever be able to withdraw from play with funds associated with a nodeposit bonus is 50 EUR, 75 AUD, 75 CAD.
- The maximum winnings that will be paid out resulting from a cashback bonus, comp points bonus, tournament bonus, any deposit bonus except welcome bonus, personal VIP bonus or the weekly bonus will be 10,000 EUR, 10,000 AUD/CAD.
Please note that any amount in excess will be forfeited prior to requesting a withdrawal.
It may take up to 14 business days to review each specific case.
- Players from the following countries cannot use no deposit freespin bonuses: Korea, Democratic People's Republic of (KP), Iran, Islamic Republic of (IR), Algeria (DZ), Ecuador (EC), Indonesia (ID), Myanmar (MM), Afghanistan (AF), Albania (AL), Angola (AO), Cambodia (KH), Guyana (GY), Iraq (IQ), Kuwait (KW), Lao People's Democratic Republic (LA), Namibia (NA), Nicaragua (NI), Pakistan (PK), Panama (PA), Papua New Guinea (PG), Sudan (SD), Lithuania (LT), Latvia (LV), Syrian Arab Republic (SY), Uganda (UG), Yemen (YE), Zimbabwe (ZW), Israel (IL), Hong Kong (HK), Philippines (PH), Taiwan (TW), Canada (CA), Singapore (SG), United Kingdom (GB), United States (US), Denmark (DK), Italy (IT), Belgium (BE), Spain (ES), France (FR), Korea, Republic of (KR), Romania (RO), Bulgaria (BG), Estonia (EE), Portugal (PT), Mexico (MX), Ukraine (UA), Malaysia (MY), Indonesia (ID), Bangladesh (BD), Albania (AL), Georgia (GE), Thailand (TH), Nepal (NP), United Arab Emirates (AE), Romania (RO), Bulgaria (BG), Hungary (HU), Poland (PL), India (IN), Pakistan (PK), Philippines (PH), Portugal (PT), Slovakia (SK), Kazakhstan (KZ), Vietnam (VN), Bahrain (BH), Egypt (EG), Iran, Islamic Republic of (IR), Iraq (IQ), Kuwait (KW), Oman (OM), Palestine, State of (PS), Syrian Arab Republic (SY), Yemen (YE), Mongolia (MN), Algeria (DZ), Angola (AO), Benin (BJ), Botswana (BW), Burundi (BI), Cameroon (CM), Cape Verde (CV), Chad (TD), Comoros (KM), Djibouti (DJ), Equatorial Guinea (GQ), Eritrea (ER), Ethiopia (ET), Gambia (GM), Ghana (GH), Guinea (GN), Guinea-Bissau (GW), Côte d'Ivoire (CI), Kenya (KE), Lesotho (LS), Liberia (LR), Moldova, Republic of (MD), Madagascar (MG), Malawi (MW), Mali (ML), Mauritania (MR), Mauritius (MU), Morocco (MA), Mozambique (MZ), Namibia (NA), Niger (NE), Nigeria (NG), Rwanda (RW), Sao Tome and Principe (ST), Senegal (SN), Seychelles (SC), Sierra Leone (SL), Somalia (SO), South Sudan (SS), Sudan (SD), Swaziland (SZ), Tanzania, United Republic of (TZ), Togo (TG), Tunisia (TN), Uganda (UG), Zambia (ZM), Zimbabwe (ZW), Greece (GR), Hungary (HU), Mauritius (MU), Slovenia (SI), Croatia (HR), Bosnia and Herzegovina (BA), Macedonia, Republic of (MK), Montenegro (ME), and Serbia (RS).
- Sign-up free spins will be credited within 24 hours from the moment of registration.
- Even before you agree to any wagering conditions, you can cancel any active bonus. CasinoChan support staff is happy to answer any questions or address any concerns regarding this matter. Please keep in mind that you can also use the cancel button in ‘My Bonuses’.
- If the player cancels a bonus, all the funds earned during the wagering of the bonus will be deducted from their balance.
- You can claim only one bonus at a time. Remember that you can’t "stack" deposit bonuses. Any bonuses and/or winnings obtained through fraudulent actions will be annulled by casinochan.com.
- Only one bonus can be claimed per household / IP address / computer. You can lose your bonuses/winnings if you fail to comply with this rule.
- In case a bonus does not get wagered the required number of times, or gets lost or cancelled, any "free spin" or "bonus" winnings resulting from bonus funds will be removed.
- It's forbidden to postpone any game rounds in any game, including free spins features and bonus features, to a later time when you have no more wagering requirements. It's also prohibited to make new deposits with free spin or bonus features still available in a game. Players doing so agree to have their bonus(es) and associated winnings removed.
- The use of bonus funds purely to progress through the bonus stages is prohibited. For example when bonus or cash funds are used purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach that bonus feature) and then final stages (e.g. playing to collect the final coin to reach 10 out of 10 coins to reach the bonus feature) completed with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. All the winnings gained during that play may be considered void.
- Casinochan.com reserves the right to make any changes/amendments to these rules at any time. If you met the minimum deposit requirement but no bonus appeared in your account, please refrain from placing any bets and contact our Support Service Team for the bonus to be added manually.
- All and any bonuses are available to players from any countries except for Croatia (HR) and Serbia (RS).
Players from Finland, Slovenia aren't eligible for any deposit-based bonuses.
- Bonus is automatically cancelled upon active balance reaching amount of 0.05 USD, 0.05 EUR, 0.05 AUD, 0.05 CAD, 0.000001 BTC, 0.00001 BCH, 0.00001 ETH, 0.0005 LTC, 10 DOG, 0.05 USDT or less.*
*This term only applies balance tied to bonus, i.e. deposit + bonus or only bonus in case of no deposit bonus, and doesn't apply funds on player's balance gained from other deposits or bonuses.
- Max bet limit (5 EUR) includes bets doubling after a game round has been completed, bonus rounds (purchased within the game).